Privacy policy

Business name: EDUA DI C.S.
VAT Number: 02771740202
REA: BG495780
Registered office: Via per Curnasco 54, 24127 Bergamo (BG), Italy

This Privacy Policy describes how EDUA DI C.S. collects, uses and shares personal information when you visit this website or use the services offered through it, hereinafter referred to as the “Website”.

1. Personal Information We Collect

1.1 Device Information

When you visit the Website, certain information about your device is automatically collected, including:

  • browser type and version
  • IP address
  • time zone
  • cookies installed on your device
  • pages visited
  • products or content viewed
  • websites or search terms that referred you to the Website
  • information about how you interact with the Website

This information is referred to as “Device Information”.

Technologies Used to Collect Device Information

  • Cookies: small files stored on your device. For more information about cookies and how to disable them, please visit: https://www.allaboutcookies.org
  • Log files: these track actions occurring on the Website and collect data such as IP address, browser type, internet service provider, referring and exit pages, and date/time stamps.
  • Web beacons, tags and pixels: electronic files used to record information about how you browse and interact with the Website.

1.2 Order Information

When you make, or attempt to make, a purchase or request a service through the Website, we collect certain personal information, including:

  • first and last name
  • billing address
  • shipping address
  • payment information
  • email address
  • phone number

This information is referred to as “Order Information”.

1.3 Personal Information

In this Privacy Policy, the term “Personal Information” includes both Device Information and Order Information.

2. How We Use Personal Information

2.1 Order Information

Order Information is used to:

  • process orders and requests
  • manage payments
  • arrange shipping
  • send invoices, documents or order confirmations
  • communicate with users
  • screen orders for potential risk or fraud
  • send marketing communications, where consistent with the preferences provided by the user

2.2 Device Information

Device Information is used to:

  • detect potential risks or fraudulent activity, including through the IP address
  • improve the performance of the Website
  • optimize the user experience
  • generate analytics about Website usage
  • evaluate the effectiveness of advertising campaigns

3. Sharing Personal Information

We share Personal Information with third parties only when necessary to provide our services, operate the Website, process orders, improve our services or comply with legal obligations.

Examples of third parties may include:

  • E-commerce platforms or management systems used to process orders and payments
  • Traffic analytics services, such as Google Analytics
  • Couriers or logistics providers
  • Advertising platforms used for remarketing activities, where the user has provided consent

Google’s Privacy Policy is available here:
https://www.google.com/intl/en/policies/privacy/

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

Personal Information may also be shared in order to:

  • comply with applicable laws and regulations
  • respond to lawful requests from public authorities
  • protect the rights, property or safety of the Website Owner

4. Targeted Advertising

We may use the information collected to provide personalized content or targeted advertisements, where permitted by law and subject to the user’s consent where required.

For more information about how targeted advertising works, please visit:
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opt-out Links for Major Advertising Platforms

You may also opt out of certain advertising services through the following portal:
https://optout.aboutads.info/

5. Do Not Track

Please note that the Website does not alter its data collection and usage practices when it detects a “Do Not Track” signal from your browser.

6. User Rights Under the GDPR

If you are located in the European Economic Area, you have the right to:

  • access the personal data we hold about you
  • request correction of your personal data
  • request deletion of your personal data
  • request restriction of processing
  • object to processing
  • request data portability

You can exercise your rights by contacting us at:

Email: info@eduawear.com

7. Data Retention

Order Information is retained for administrative and legal purposes, unless and until the user requests its deletion, where this is possible under applicable law.

8. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time for reasons including:

  • changes in applicable laws or regulations
  • changes to our services
  • operational or technical requirements

The updated version will be published on the Website.

9. SMS and WhatsApp Messaging Service

The Website may use cookies to track items added to the cart or actions performed on the Website in order to send:

  • cart reminders
  • notifications
  • personalized offers

The information collected:

  • is not shared with third parties for unrelated purposes
  • is used only for the services to which the user has subscribed or consented
  • may include approximate location information for location-based offers

Users may opt out of the service at any time by replying STOP or by following the instructions included in the messages received.

10. Contact Information

For questions, clarifications or complaints regarding this Privacy Policy, please contact us at:

Email: info@eduawear.com